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Information Technology > Enterprise Applications > CRM Software

Browse through our extensive list of free CRM Software magazines, white papers, downloads and podcasts to find the titles that best match your skills; Simply complete the application form and submit it. All are absolutely free to professionals who qualify.

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Tested CRM Solutions to Increase Sales and Retain Valuable Customers CRM systems are increasingly being used by businesses to acquire,..
Entellium CRM Buyer's Guide A comprehensive guide about the benefits of CRM..
Microsoft Dynamics® CRM 3.0 Professional Discover how to redefine customer relationships with complete and affordable CRM solution...
The Executive Guide to CRM Architecture Find out why CRM flexibility will impact your success and help you attain your organization's goals...
SiteScape - The Missing Link in CRM Discover how team collaboration provides the missing link for transforming CRM systems into vehicles for..
Customer Service Solution: Neocase Software Review Read what the experts think about the features of Neocase Software, including the robust..
Microsoft Dynamics® CRM 3.0 Upgrading Best Practices Learn how to successfully upgrade your Microsoft CRM 1.2 environment using these..
Microsoft Dynamics CRM With Microsoft Dynamics CRM, healthcare providers can improve the delivery of care, lower costs, and help patients..
Developing a High Performance Sales Team with Microsoft Dynamics CRM 4.0 – Free Webcast Register for this webcast to find out how you can..
Transforming Customer Service into a Strategic Asset – Free Webcast Discover how Microsoft Dynamics CRM can help you transform customer..
Neocase's Customer Service Best Practices Keep customers happy with the right service and support including a single point of contact,..
Architectural Flexibility for Manufacturing Companies: The Key to Choosing the Right CRM Learn how to choose the right CRM system to..
Self-Service: Putting Customers First Makes You a Winner Senior executives, call center leaders and IT and operations managers: Find out how..
HP StoreOnce is 'Better Together' with HP Data Protector 7 This paper looks at the benefits to be realized in the combined scenario of HP..
The Evolution of On-Demand CRM - How SugarCRM is defining a new generation of On-Demand CRM Applications Learn how the decision to deploy..
How to Choose a CRM System Understand all the benefits of an integrated CRM system before beginning your selection process with this..
Avid Technology Choosing Commercial Open Source for CRM Success Avid Technology standardizes its global salesforce on SugarCRM...
Product Evaluation CRM: SugarCRM by Independent Analyst Firm, Info-Tech Research The Info-Tech Research Group recently completed a..
Business Strategy: CRM Total Cost of Ownership Learn how commercial open source CRM delivers faster business results at lower cost...
Report Analysis: Lower TCO with 3rd Generation CRM Identifies and compares the TCO between 3 CRM generations based on inherent costs in..
Customer Relationship Management: The Winning Strategy in a Challenging Economy As the economic environment continues to fluctuate, many..
Best Buy Supports New Line of Business and World-Class Sales Force Best Buy for Business, an expanding unit of Best Buy Company, has more..
Avid Technology Choosing Commercial Open Source for CRM Success - Case Study Avid Technology standardizes its global salesforce on SugarCRM...
Microsoft Dynamics™ CRM 3.0 Professional Discover how to redefine customer relationships with complete and affordable CRM solution...
CRM On-Site or On-Demand? Choose the right deployment option Learn how to determine if a hosted CRM system or an on-site CRM solution is..
Maintaining Customer Relations and Why Is It Important? - Free 46 page eBook thinkaboutCRM.com has put together a helpful eBook to help..
Forrester Research Report: SugarCRM Finds The Sweet Spot In Customer Relationship Management Forrester outlines the success of SugarCRM's..
Pivotal CRM and the Information Worker: Are You Meeting the Needs of Your New Generation of Workers? As the technologies and demands of the..
Sales: Maximize Profitability, Improve Performance, and Deliver Customer Value The SAP Customer Relationship Management application equips..
Report Analysis: Lower TCO with 3rd Generation CRM Learn how to leverage CRM investments, demonstrate results and reduce your total cost of..
Local Governments Strengthen Service, Achieve New Operating Efficiencies with CRM Learn how independent analysis shows that Microsoft..
Info-Tech Research Names SugarCRM a CRM Leader Read this paper to learn how SugarCRM fares against salesforce software...
Optimizing Business Productivity: Do More for Your Customers and Your Business As sales, marketing, and service teams increase their..
Best Buy Supports New Line of Business and World-Class Sales Force Best Buy for Business, an expanding unit of Best Buy Company, has more..
Do More with Less. Microsoft Dynamics® CRM for Federal Agencies Learn how Microsoft Dynamics CRM helps improve collaboration,..
Oracle E-Business Suite: Business Process Acceleration Learn how to significantly increase your Oracle Applications ROI and enhance..
How to Ensure That Your Employees Will Want to Use CRM Discover how selecting the right CRM solution can help ensure your employees will..
Microsoft Dynamics CRM Product Guide Create and easily maintain a clear picture of customers, from first contact to purchase and post-sales,..
5 Ways Your VMware and Hyper-V Backups May Fail You HA technology is fantastic and is great for protecting VMs in certain situations but it..
Forrester Report - Trends 2007: Customer Relationship Management - Sponsored by Oncontact Software Improve customer experiences using..
Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM Learn insightful information about how sales teams benefit..
Leading Financial Services Firm Implements New Software for Improved Client Services Discover why Netherlands-based SNS REAAL, a leading..
Data Quality: Driving Single View of Customer Outlines data quality importance with reference to SVC and how poor data quality can hamper,..
CRM Technology Briefing Report: Neocase Software for Customer Support Build a knowledge base that can be used for continuous learning and..
Microsoft Dynamics CRM Product Guide Highlights five key things to consider when selecting enterprise search to benefit your business and..


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